The Customer Service Training Specialists
Helping SMEs gain more customers
through our award winning, bespoke customer service training programmes
Best Customer Service Training Provider 2025/26 & 2024/25 & 2023/24
(Central England Prestige Awards)
Best UK Customer Service Training Provider 2022, 2023 & 2024
(Corporate Vision Education and Training Awards)
Are you a SME business leader who is seeking customer service training specialists to help you:
Increase Customer retention, by increasing Customer Satisfaction?
Deliver a service which drives existing customers to recommend your company to others?
Stand above your competitors & attract more customers?
Develop the skills of your managers, enabling them to inspire their team to deliver a high performance?
Achieve optimum results on your training investments?
At Turner Corner, we build long term relationships with our SME clients through our proven combination of customer service training, leadership programmes and coaching interventions.
Training followed by coaching has been proven to make training much more effective, in terms of staff productivity, performance and business results.
Our Professionals are qualified Training and Coaching practitioners who develop learning support programmes with our Clients to ensure that they receive a personal and end-to-end service.
Turner Corner is built on the values of Trust and Integrity.
Turner Corner Team
A selection of our customer service training and leadership courses
Turn Your Customers Into Brand Ambassadors
Customers’ expectations are continually increasing and ‘GOOD’ service just isn’t ‘GOOD’ enough!
Call Handling Skills
Build the skills and confidence of your teams, to ensure they take ownership of all calls, even the most difficult and deliver an effortless service to your customers.
Complaint Handling
Training call handlers to have the skills to be able to handle complaints effectively, resolve the customer’s complaint in a professional manner, meet their needs and prevent a repeat contact/ongoing complaint.
Service Excellence Programme
You can’t deliver service excellence to your customers, without internal service excellence.
Coaching Skills For Team Leaders
Inspire your team members to problem-solve and take responsibility for their development so they feel empowered and valued.
Mental Wellbeing At Work
Enabling managers and team members to play their part in building a culture that recognises and supports the mental wellbeing of their team.
Trusted Provider of Training Services to
